PRIVACY POLICY

OVERVIEW

This Privacy Policy explains Luxebasic's information practices, the types of data we may collect, how we use and share such information, and how you can opt out of certain uses or request corrections or changes to your information.

By using or accessing Luxebasic's services, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting, using, or sharing your personal information.

If you are a resident of California, Nevada, the European Union (“EU”), the United Kingdom, Liechtenstein, Norway, or Iceland, you may have additional rights regarding your personal information, as described below.

Your use of Luxebasic's services is also governed by our Terms of Service, which incorporate this Privacy Policy. Terms used in this Policy without definition have the meanings given to them in the Terms of Service.

If you have a disability and would like to access this Privacy Policy in an alternative format, please contact us at contact@luxebasic.com.

SCOPE

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Luxebasic's website at https://www.luxebasic.com/ (the “Site”).

This Privacy Policy does not apply to third-party websites, services, or applications, even if they are accessible through our Site.

“Personal Information” means information that identifies, relates to, describes, or could reasonably be associated with an individual, as defined under applicable data protection laws.

We collect various types of Personal Information from users, as described below. This information may be used to communicate with you, manage your account, fulfill your orders, personalize your shopping experience, and analyze how you use our services. We may share your Personal Information with third parties as described in this Policy.

Anyone who processes Personal Information on behalf of Luxebasic is expected to protect that information in accordance with applicable data protection laws and our privacy practices.

PERSONAL INFORMATION WE COLLECT

The following sections describe the categories of Personal Information we may collect.

Information You Provide to Us

Placing an Order

When you make or attempt to make a purchase through our Site, you may provide information such as your name, billing address, shipping address, payment information, email address, and telephone number. We refer to this information as “Order Information.”

Payment information may be processed by third-party payment providers. We handle such information in accordance with the applicable payment processing arrangements and legal requirements.

Creating an Account

You may create an account with Luxebasic to access your order history and manage your account. During registration, you may provide your name and email address.

Communicating with Us

We may collect personal information such as your telephone number, email address, or mailing address when you request information about Luxebasic, subscribe to our newsletter, request customer support, or otherwise communicate with us.

Completing Surveys

We may occasionally invite you to participate in online surveys about our products or services. Participation is voluntary, and any information you provide may be used to improve our products, website, and services.

Posting on the Site

You may be able to submit product reviews, comments, or other content on our Site. Information you choose to disclose in public areas of the Site may be visible to other users. Please avoid sharing sensitive personal information in public submissions.

Sweepstakes and Contests

If we organize sweepstakes or contests, we may ask participants to provide contact information, such as an email address. This information may be used to administer the promotion, contact winners, and fulfill applicable legal requirements. Any additional marketing use will be subject to applicable consent requirements.

Information Collected Automatically or From Other Sources

Automatic Data Collection

When you visit our Site, certain information may be collected automatically, including your browser type, IP address, time zone, device information, cookies, pages viewed, products viewed, referring websites, search terms, and interactions with the Site.

We refer to this information as “Device Information.” It may be used to operate and improve our Site, understand visitor behavior, personalize your shopping experience, and support advertising activities where permitted by law.

Cookies, Pixel Tags, Web Beacons, and Interest-Based Advertising

We and certain third-party service providers may use cookies, pixel tags, local storage, and similar technologies to collect information about your interactions with our Site.

Cookies

Cookies are small text files stored on your device that help websites remember preferences and understand how visitors use their services. You can manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Pixel Tags and Web Beacons

Pixel tags and web beacons are small pieces of code that help measure activity on our Site, such as page visits or interactions with advertisements.

Analytics

We may use analytics services, including Google Analytics and Hotjar, to understand visitor behavior and improve our Site. For more information about Google Analytics, please visit:

https://policies.google.com/technologies/partner-sites

Interest-Based Advertising

Where permitted by law and subject to applicable consent requirements, we may use Personal Information and Device Information to provide relevant advertisements or marketing communications.

You may be able to manage advertising preferences through the relevant advertising platform or industry opt-out services, including:

• Network Advertising Initiative: https://www.networkadvertising.org/

• Digital Advertising Alliance: https://www.aboutads.info/

The availability and effect of these opt-out tools may vary by location, browser, and device.

Information from Other Sources

We may receive information about you from third-party services and organizations, where permitted by law. For example, if you interact with our Site through a social networking service, we may receive information that you have authorized that service to share with us.

The information received may include your name, username, profile information, email address, or other information made available through your privacy settings.

HOW WE USE YOUR INFORMATION

We collect, hold, use, and process Personal Information to operate, improve, understand, and personalize our Site, products, and services.

For example, we may use your Personal Information to:

• Fulfill orders and requests submitted through our Site, including processing payments, arranging shipping, and providing invoices or order confirmations.

• Screen orders for potential fraud, security issues, or other risks.

• Communicate with you about orders, customer service requests, and other inquiries.

• Manage customer accounts and order histories.

• Personalize your shopping experience.

• Send marketing communications where permitted by law and, where required, with your consent.

• Measure the effectiveness of our advertising campaigns and promotional activities.

• Analyze visitor behavior and improve our Site, products, and services.

• Maintain security, prevent fraud, and comply with legal obligations.

We may combine information you provide with other information lawfully obtained from our records or third-party sources to improve our marketing and customer service activities.

You may opt out of marketing emails by using the unsubscribe link included in our messages or by contacting us at contact@luxebasic.com.

We may also create aggregated or de-identified information for analytics, research, and business purposes. Where information has been properly de-identified, we will maintain and use it in accordance with applicable law.

CATEGORIES OF THIRD PARTIES WITH WHOM WE SHARE INFORMATION

We may share Personal Information with vendors, service providers, and other parties that help us operate our business, including:

• Payment processors.

• Fraud prevention and security providers.

• Advertising networks and marketing service providers.

• Analytics providers.

• Website hosting and technical service providers.

• Customer service and communications providers.

• Order fulfillment, logistics, and shipping partners.

We may also disclose Personal Information:

• When necessary to complete a transaction or provide a product or service you request.

• When you authorize us to share your information.

• When required by law, regulation, legal process, or a valid request from a government authority.

• When necessary to protect our rights, property, security, or the rights and safety of our customers and others.

• In connection with a business transaction, such as a merger, acquisition, or transfer of assets, subject to applicable legal requirements.

We do not sell Personal Information for monetary consideration where prohibited by applicable law. Certain advertising or analytics activities may qualify as “sharing” or “selling” under some privacy laws even when no money changes hands. Where required, we will provide the relevant notice and opt-out mechanisms.

YOUR RIGHTS

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your Personal Information.

You may also have the right to object to certain processing activities, restrict processing, withdraw consent, or opt out of certain marketing or advertising uses.

To exercise your rights, please contact us at contact@luxebasic.com.

We may need to verify your identity before processing your request. We may retain certain information where required or permitted by law, including for tax, accounting, fraud prevention, dispute resolution, and legal compliance purposes.

You may opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

CALIFORNIA RESIDENT RIGHTS

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended (“CCPA”).

Subject to applicable exceptions and verification requirements, these rights may include:

Access and Disclosure

You may request information about the categories and specific pieces of Personal Information we have collected about you, the sources of that information, the purposes for collecting or using it, and the categories of third parties with whom it has been disclosed.

Deletion

You may request the deletion of Personal Information we have collected about you, subject to applicable legal exceptions.

Correction

You may request that inaccurate Personal Information be corrected.

Opt-Out of Sale or Sharing

You may have the right to opt out of the sale or sharing of Personal Information, including certain activities involving targeted advertising, as defined by applicable law.

Exercising Your Rights

To submit a request, contact us at contact@luxebasic.com. Please provide sufficient information for us to understand and verify your request.

We aim to respond within the time periods required by applicable law. Where permitted by law, an authorized agent may submit a request on your behalf, subject to applicable authorization and verification requirements.

We will not unlawfully discriminate against you for exercising your privacy rights.

Do Not Track

Some browsers offer a “Do Not Track” setting. There is no universally accepted standard for responding to such signals. Where applicable law requires us to recognize a browser-based privacy signal, we will handle it in accordance with that law.

OTHER PRIVACY RIGHTS

Nevada Residents

Nevada residents may have certain rights to opt out of the sale of covered Personal Information under Nevada law. To submit a request, contact contact@luxebasic.com with the subject line “Nevada Do Not Sell Request.”

Data Retention

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Policy, including processing orders, maintaining accounts, providing customer service, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements.

Retention periods may vary depending on the type of information and the applicable legal requirements.

Security Measures

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Where appropriate, information transmitted through our Site may be protected using encryption technologies such as Secure Sockets Layer (SSL) or Transport Layer Security (TLS).

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Additional Data Protection Rights

Depending on your location and applicable law, you may have the right to:

• Access: Request a copy of the Personal Information we hold about you.

• Rectification: Request correction of inaccurate or incomplete information.

• Erasure: Request deletion of your Personal Information, subject to applicable exceptions.

• Withdrawal of Consent: Withdraw consent where processing is based on consent.

• Portability: Request your information in a commonly used, machine-readable format where applicable.

• Objection: Object to certain processing activities.

• Restriction: Request that we restrict certain processing activities.

• Complaint: Lodge a complaint with the relevant data protection supervisory authority.

To exercise these rights, contact us at contact@luxebasic.com.

EU RESIDENT RIGHTS (GDPR)

If you are located in the European Economic Area (“EEA”), the United Kingdom, or another jurisdiction where similar data protection laws apply, you may have rights under the General Data Protection Regulation (“GDPR”) or equivalent legislation.

Depending on the circumstances, Luxebasic acts as the controller of Personal Data processed in connection with the Site. Where we process Personal Data on behalf of another controller, that controller may be responsible for handling certain requests.

Legal Bases for Processing

Where required by applicable law, we process Personal Data on one or more of the following legal bases:

• Contract: To process and fulfill your order or provide services you request.

• Legal obligation: To comply with applicable legal and regulatory requirements.

• Legitimate interests: To operate, secure, and improve our business, prevent fraud, and provide customer service, where these interests are not overridden by your rights.

• Consent: Where you have provided consent, such as for certain cookies or marketing activities.

You may withdraw your consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Your GDPR Rights

Subject to applicable law, you may have the right to access, rectify, erase, restrict, or receive your Personal Data, object to certain processing, and lodge a complaint with your local supervisory authority.

To exercise these rights, please contact contact@luxebasic.com.

DATA RETENTION

When you place an order through our Site, we retain Order Information for our records for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Other Personal Information will be retained for as long as necessary to fulfill the purpose for which it was collected, subject to applicable retention requirements.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations.

Any changes will be posted on this page, together with an updated revision date where appropriate.

Your continued use of our Site after an updated Policy has been posted does not override any consent requirements or other rights provided by applicable law.

CHILDREN'S PRIVACY

Our services are not directed to children under 13 years of age, and we do not knowingly collect Personal Information from children under 13 without the required authorization.

If you believe that a child has provided us with Personal Information in violation of applicable law, please contact us at contact@luxebasic.com. We will take appropriate steps to investigate and, where required, delete the information.

CONTACT US

For more information about our privacy practices, questions about this Policy, or requests concerning your Personal Information, please contact us:

Email: contact@luxebasic.com

Website: https://www.luxebasic.com/